【作者】钱霖亮，顾雪婷

【文章来源】《社会学评论》2026年第1期

【内容提要】既有外卖骑手研究多聚焦于平台劳动控制和劳动者的协商/反抗，具有显著的生产中心性和劳资二元论特征。本研究基于对听障骑手的深度访谈和参与式观察发现，该群体不像常人骑手那样多将外卖工作视作过渡，而是从中获得了积极的劳动体验，形成了强烈的职业认同，并提升了自身的社会经济地位，实现了个人社会身份的积极转变。残障劳工群体在成为骑手前后社会关系及相应认知的变化表明，应从不同特质劳动者的自身视角与体验出发理解数字劳动价值的多元性。

【关键词】听障骑手 / 数字劳动 / 生产中心性 / 多元主体性 / 日常生活

【全文链接】http://src.ruc.edu.cn/CN/Y2026/V14/I1/122

Seeing Beyond Production: Digital Labor, Everyday Life, and the Construction of Subjectivities among Food-Delivery Workers with Hearing Impairments

Abstract: Most existing studies on food-delivery workers in China emphasize platforms’labor control and workers’negotiation or resistance, reflecting a centrality of production and a capital-labor dualism. Through in-depth interviews and participant observation with hearing-impaired delivery workers, this study finds that unlike their non-disabled counterparts who often treat the job as transitional, disabled workers gain positive labor experiences, develop a strong professional identity, and achieve improved socioeconomic status and personal transformation. The shifts in their social relations and self-perception before and after becoming delivery workers underscore the need to understand the diverse values of digital labor through the situated experiences of workers with different characteristics.